User Services (USWG)

Charter 

Chair(s)

      Joyce K. Reynolds:  jkrey@isi.edu

Mailing Lists

      General Discussion:  us-wg@nic.near.net
      To Subscribe:  us-wg-request@nic.near.net
      Archive:  ftp.near.net:/mail-archives/us-wg*

Description of Working Group

     The User Services Working Group provides a regular forum for
     people interested in user services to identify and initiate
     projects designed to improve the quality of information
     available to end-users of the Internet.  (Note that the actual
     projects themselves will be handled by separate groups, such as
     IETF working groups created to perform certain projects, or
     outside organizations such as SIGUCCS.)

     (1) Meet on a regular basis to consider projects designed to
         improve services to end-users.  In general, projects should:

         - Clearly address user assistance needs;
         - Produce an end-result (e.g., a document, a program plan,
           etc.);
         - Have a reasonably clear approach to achieving the end-result
           (with an estimated time for completion); and
         - Not duplicate existing or previous efforts.

     (2) Create working groups or other focus groups to carry out
         projects deemed worthy of pursuing.

     (3) Provide a forum in which user services providers can
         discuss and identify common concerns.

Goals and Milestones

      None specified

Request For Comments

RFC 1150   ``F.Y.I. on F.Y.I.:  Introduction to the F.Y.I. notes''

RFC 1177   ``FYI on Questions and Answers - Answers to Commonly Asked
             ``New Internet User'' Questions''

RFC 1206   ``FYI on Questions and Answers - Answers to Commonly asked
             ``New Internet User'' Questions''

RFC 1207   ``Answers to Commonly asked ``Experienced Internet User''
             Questions''

RFC 1325   ``FYI on Questions and Answers Answers to Commonly asked
             ``New Internet User'' Questions''

RFC 1462   ``FYI on ``What is the Internet?''''

RFC 1594   ``FYI on Questions and Answer Answers to Commonly asked ``New
             Internet User'' Questions''